The Knowledge Craft journal
Ideas worth using.
Build more dependable AI, manage knowledge with confidence, and make your work easier to explain. Practical resources backed by thoughtful writing.
Explore practical resourcesFeatured resources
Something useful to take away.
AI skill template
Build an AI skill that holds up.
Move beyond a clever prompt. Document the decisions, boundaries and evidence standards that make a skill maintainable.
Explore the templateA reusable skill specification.
Learning paths
Go deeper, at your own pace.
Follow a structured guide when you want more than a single article.
01 / AI systems
Parenting Your AI
Create clearer briefs, dependable AI skills, reliable knowledge and practical evaluation routines.
02 / Better work
Your AI Chief of Staff
Organise priorities, prepare decisions, capture impact and build a weekly operating rhythm.
Featured perspective
When more knowledge makes things worse.
Documentation can grow while trust declines. Understand why knowledge becomes stale, contradictory and harder to retrieve—and how to intervene.
Read Knowledge EntropyA useful way to think about it
Further reading
Explore the articles.
AI
AI Knows What We Say - But Not What We Know
Understand what documentation can—and cannot—capture about human expertise.
KCS
What Do Happiness and Knowledge Management Have in Common?
Think about how better access to knowledge affects everyday work.
Knowledge Management
Why Knowledge Management Matters
See why knowledge needs intentional care to stay useful.
Marketing
Beyond the Rosso Corsa: The Hidden Marketing DNA of F1 Colors
Explore what brand consistency makes possible when brands choose to break a pattern.
Productivity
Are You Also Part of the Jevons Paradox?
Understand why productivity tools do not always give you time back.
Knowledge Management
The Oldest Customer Complaint and Where Knowledge Belongs
Use an ancient complaint to think differently about preserving customer knowledge.
Change Management
Implementing Knowledge Management with the Knoster Change Management Matrix
Diagnose what a knowledge-management change effort is missing.
Knowledge Management
The Palantir Paradox: Data Without Context in Knowledge Management
Discover why more data can create worse decisions when context is missing.
AI
The Strategic Resurgence of Knowledge Management in the Agentic AI Era
Understand why stronger AI makes reliable knowledge management more important.
Knowledge Management
The Original Patch: What Medieval Silk Thread Can Teach Us About Knowledge Maintenance
Use a surprising historical example to rethink how knowledge is maintained.
Strategy
Ten Strategic Moves Every Documentation Team Should Consider Right Now
Find practical ways to strengthen documentation as a strategic capability.
KCS
From Chaos to Clarity: Driving KCS Adoption with the Fogg Behavior Model
Make knowledge-sharing habits easier to adopt—not just easier to explain.
Knowledge Management
Knowledge Entropy: Why Your Documentation Gets Worse Over Time (And What to Do About It)
Learn to spot documentation decay before people stop trusting the knowledge base.